HubSpot Customer Service Manager (CSM) interview questions

Very honest and clear expectations, very open communications too. the hiring manager and the recuiter was amazing, she allowed me to be myself her major feedback was i should work on my stakeholder alignment 1. How do you engage a stakeholder that you have no direct contact with as a csm 2. focus on the star method compared to Amazon, which requires 3-5 minutes for most of the responses. 2 minutes to 3 minutes was more than enough 3. Have failures stories 4. Have a feedback story and also be agile in your responses and thinking.