9y
Hi there - thanks for taking the time to write this up. It's clear that we missed the mark on a number of areas and there are some invaluable learnings for our team on the standard we should constantly be upholding in how we treat candidates interviewing with us. You're correct that we take our company culture very seriously - but with that focus comes a risk of only hiring people who partake in the same extra-curriculars or those we like socially versus those who are best qualified for the job and who would bring a diverse way of thinking in the context of our challenges and goals as a company. Knowing that risk, we are deliberate in asking candidates questions that allow us to learn more about their skills, experience, and potential to thrive professionally at HubSpot versus personal attributes.
The communications you received from us after your phone interview is a far cry from our standard of candidate experience and I'm incredibly disappointed that we fell short here. I'm using this as a learning opportunity for the recruiter you spoke with and our entire team so that, going forward, we can ensure that any candidate who speaks with someone on our team hears directly from the recruiter you spoke to with the opportunity for personalized feedback. With that, I'd really like it for you to get some comprehensive feedback on your own candidacy. If you're open to it, please email me at beckym at hubspot dot com and we can connect on whether you'd like feedback from Holly or if you'd prefer to chat with someone on our Marketing team to learn a bit more about what skills and experience we look for. Again, I deeply appreciate you taking the time to write a review despite the outcome - it's a huge learning for us. - Becky