Customer Contact Representative applicants have rated the interview process at IRS with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at IRS as a Customer Contact Representative according to 3 Glassdoor interviews include:
Phone interview: 33%
Drug test: 33%
Presentation: 33%
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I was fortunate enough that I did not have to go through the interview process for the role, as it was a direct hire position available at the time I applied.
I applied online. I interviewed at IRS (Austin, TX) in Jan 2020
Interview
Applied and them got email for CRA. Only in the early stages and sir is requesting a review. Seems like it is a great place based on prior reviews. Thanks for reading.
I applied online. I interviewed at IRS in Jun 2020
Interview
I applied online in June 2020, I received an email to take an exam a week later, I took the exam and like 3 weeks later I received an email that I was the beat qualified for the position. I then had to wait another 3 weeks then I received a tentative offer letter after I accepted it took roughly another 3 weeks to the do fingerprinting I received my firm offer letter in Nov for start day in Dec in all it took about 5 months
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