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      IRS/Contact Representative Interview

      Jul 23, 2014
      Anonymous employee
      Covington, KY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at IRS (Covington, KY) in Aug 2010

      Interview

      Had to take a test with live human resources representatives acting as the taxpayers calling on the phone with difficult questions and you had to navigate a system that you had never used to find the answer.

      Interview questions [1]

      Question 1

      I don't remember the interview process being difficult over the phone at all. I was just surprised because the hours were from 4 pm to 1 am. Guess I failed to pay attention to that part of the application process.
      Answer question
      3