Intact Insurance Specialty Solutions Customer Service Representative interview questions

To be honest, I didn't enjoy the interview process. You need to record yourself answering 5 questions via videos. It loses all personality and spontaneity. They say in the advice: be spontaneous, we want to see what you are like and not that you are perfect, but who can do that in front of a camera? Well, I didn't pass the process and I think I would have done better in an in-person interview.