JCPenney Customer Service Associate interview questions
Updated May 10, 2022Difficulty
Easy
Experience
Very positive
How others got an interview
- 12%In PersonIn Person
- 4%Employee ReferralEmployee Referral
- 1%OtherOther
Interview search
100 interviews
JCPenney interviews FAQs
- Customer Service Associate applicants have rated the interview process at JCPenney with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Associate roles take an average of 7 days to get hired, when considering 100 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
- Common stages of the interview process at JCPenney as a Customer Service Associate according to 100 Glassdoor interviews include:
One on one interview: 28%
Background check: 21%
Group panel interview: 13%
Personality test: 11%
Skills test: 10%
Phone interview: 6%
Presentation: 5%
Drug test: 3%
IQ intelligence test: 2%
Other: 2%
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