Jet Member Service Representative interview questions

Brief phone interview then asked to come in for an in person interview. I felt that the interview went very well but I got the email saying I wasn't chosen before I even got home from the interview. The recruiter has an interesting personality. He spoke very softly and has an accent so was difficult to understand at times. He was new agey for lack of a better term. Talked more about culture and touching the lives of the members that called than he did about actual customer service. He did ask me to bring a copy of my resume and I forgot so maybe that was the reason I wasn't chosen. Or maybe I just wasn't his type but I definitely have the qualifications. The company seems really awesome though.

There were two interviews. On the first day I spoke with HR and a floor manager and on the second day I spoke with The Senior Manager and Director. The fluidity of the interview was like I was having a normal conversation with a longtime co-worker. It didn't feel like I was in an interview at all. You could already feel that there was something different based off the atmosphere and words that the Interviewers had shared and those feelings haven't changed from working here for several months.