I applied online. The process took 2 weeks. I interviewed at JetBlue (New York, NY) in Sep 2015
Interview
The interview process was so well organized!
I drove in from Bethlehem PA., and got to my interview 2 hours early. This gave me time to meet so many of the other candidates. As well as, the JetBlue team ... who were ALL wonderful.
We were told that it was going to be a long day...and it was, but I had so much fun that the time flew by! The best advise that I can give you is to just be you! If you are there for the right reasons, it will come across! Smile and interact with anyone who will listen.
Once we introduce ourselves and participated in a group activity, we then had a 1:1 interview and debriefing. Again, smile, relax and be you! AND know ...that the recruiters/JetBlue team are ALL so wonderful. A true family!
Once we were done, we were told that we will be notified within a week. So I was never so happy to receive that call that I was hoping to get 2-business days later. They offered me a spot in November's class!
I am now in the process providing them with the past 10 years of my life. All worth it!
So come this December I will be a proud Ambassador
Interview questions [1]
Question 1
The interview questions are pretty much job related. No tricks questions. Just an from your own experience and it will be just fine!
The interview process was virtual with several questions and assessments. Overall good experience and about 20 minutes. Just take your time in answering the questions as best as you can and be yourself.
All good . Great experience . Been with JetBlue for three years . I was nervous going into the interview but they had a way of making me feel comfortable enough to give off my best. It lasts the whole day so it can be draining.
I applied online. The process took 1+ week. I interviewed at JetBlue (Orlando, FL) in Oct 2025
Interview
I applied online October 1st, 2025 at about 10:30am EST and was sent the video interview and assessment with games on October 9. I was working a lot so I had to wait to do a bit of research and complete it. I submitted my VI on Oct 14 (one day before it expired) and received my TBNT inside my B6 profile on the 15th.
I know I didn't look into the camera enough, smile enough. Also the assessment was afterwards and it was a series of pictures that were in sets of 2. You choose which one is closest to your personality. I know you're supposed to be yourself in these things and I started answering what I thought hey wanted instead, which is where I went wrong. I'm a very creative person with a degree in art, yet when it came to questions like that, I chose the opposite, thinking they didn't want this. Later, I realized they do want creativity. But I cannot stress enough how you need to be yourself in these things assessment. Answer from the heart about how you really are.
No wonder I got the dreaded TBNT! I don't blame them. I wish I could redo it, but my interview skills are way out of practice having worked for the same airline for years now.
After the assessment, there were 3 games where you had to repeat a series of letters/numbers. Sounds easy, but I promise you it was much harder than you'd think. And also choose the shapes that were the same in a group.
Interview questions [1]
Question 1
Name a situation you encountered where you had to make a difficult decision you didn't want to and how you handled it?
Name a time where you were under a tremendous amount of stress, what happened, and how you handled it?