I applied online and received a call the day after the job posting closed. On the initial call they went right into asking questions about my background and tested my knowledge of JetBlue. I received a follow-up email scheduling me a face to face interview at the LIC corporate office. I met with the head of the department and an HR rep. Mainly star method questions. You really have to sell yourself as someone who fits in with the culture and you must know information about the airline (where do they fly, what kind of plane do they use, what are their core values). Everyone was very friendly and seemed very interested in me. The HR lady even told me to check my emails because that's how they send correspondence but after weeks of not receiving any feedback, I finally received a standard rejection letter about 2 months after interviewing,

Got called in for the interview. Scheduled a date and went in. Discussed my skills, background and what i can bring into the company. Ran through some scenarios relating to the job and brought about my expertise.