There is nothing special about JetBlue's application process and the process is extremely long, so be PATIENT if this is something you really want. I began my application process in December 2018 and received an invite to complete an assessment within a week of applying to the position. I received a video interview invite about two weeks later. The assessment and video interview process were very easy.
I did not receive any other correspondence from JetBlue until late February 2019, which is when I was invited to Long Island City for the famous "Blue Review." Though my Blue Review experience was wonderful (most of the flight attendants are very friendly, fun, helpful and knowledgeable), my one-on-one interview process in the conference room was HORRIBLE.
During the Blue Review, we were asked to complete a group activity, which was super fun, but a little stressful. The activity felt a little awkward because it was obvious that the assisting flight attendants were watching us, trying to read our name tags and taking notes. I feel that JetBlue should probably be a little more inconspicuous when trying to test how well applicants work with people. (Maybe try using hidden cameras and not people who are obviously trying to read our nametags lol.) I was told that the activity is to see how well you can work with others, so keep that in mind and be sure to be a team player!
In my opinion, the one-on-one interview and debriefing were horrible and unorganized. There was no order when standing in line for the one-on-one interviews and we felt like we were a herd of cattle being ushered into a slaughterhouse. When I was finally allowed to complete my one-on-one interview, I walked into a NOISY conference room filled with LOUD music, several tables with applicants and interviewers conversing, and random JetBlue employees standing around dancing. I was disappointed because I feel that JetBlue's standards for applicants are a little too high for their one-on-one interviews to be so unstructured and unprofessional.
While JetBlue stresses humanity, as a customer, it is now hard to take it's mission statement serious after my one-on-one interview. A few other applicants and I expressed to each other how we felt like cattle being ushered into a slaughterhouse, while waiting for our one-on-one interviews. During the interview, I was forced to yell over the loud music and other interviewees, which I felt was unfair. I do not believe that the person interviewing me could hear or understand what I was saying; furthermore, it was difficult for me to understand what he was asking and difficult to collect my thoughts when asked a question. I understand that JetBlue wants to promote a fun work environment, but I do believe that the interview process needs to be as professional as possible! The one-on-one interview process caused me to lose interest in working for the company.
My debriefing was fun, mainly because most of the other applicants were gone, I didn't feel rushed and I could hear the guy I was conversing with clearly. The guy I debriefed with was so nice and he made me feel so comfortable. He really exemplified JetBlue's core values (I wish I could say his name, but if you are reading this, I wore the braided bun and you are awesome! I really appreciate you!). I really wish I could have interviewed AND debriefed with him! Overall, my Blue Review experience was fun because I got to meet some awesome people and flight attendants, but the interview in the conference room filled with music was so unprofessional. $200+ down the drain for my flight and hotel room left me feeling like I should have saved my money and skipped the BR. I will NOT be reapplying.
