I applied online. The process took 1 week. I interviewed at John Lewis & Partners (Norwich, England) in Apr 2017
Interview
Was a group interview where we worked in groups of 4 to design advertising campaigns for a product and also said what we thought was the 3 most important things when dealing with a customer. Then they give you a 10 minute or so 1 on 1 interview.
Interview questions [1]
Question 1
Name a time in your life you had to overcome a barrier?
Group interview - asked situational questions about hypothetical customers. It was aimed mainly at sales/customer service skills and identifying customer needs. Lasted about 45 minutes and they were prompt with offers.
Interview questions [1]
Question 1
We were given a fake customer shopping for something and asked how we could best support them - there were about 5 cases.
I interviewed at John Lewis & Partners (Greenhithe, England)
Interview
Group interview with multiple candidates and assessors going over multiple situational awareness questions and customer services related questions and then being asked questions on our responses. Assessors were mainly department and shop managers
I applied online. I interviewed at John Lewis & Partners (Southampton, England)
Interview
Easy going, group interview was more of a social interview to see how each other would respond to different scenarios and how best to deal with different proposals and real life situations. Full time role in Southampton West Quay Store.
