Johnson Controls Customer Service interview questions

Terrible experience both times with attempts to interview. First position, first interview was done by someone who had no idea about the job, was just reading scripted questions and seemed confused. Then they scheduled a second interview after three weeks, and the day of, I received an auto-reject email for my application. No one ever advised about cancelled interview. Second attempt for another position went similarly. First interview they scheduled for me, no one showed up, and no one called or emailed to explain. Seriously deficient recruiting process and very unprofessional.