Kaiser Permanente Customer Service Representative CSR interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 16%Employee ReferralEmployee Referral
- 11%Staffing AgencyStaffing Agency
- 9%In PersonIn Person
Interview search
64 interviews
Kaiser Permanente interviews FAQs
- Customer Service Representative CSR applicants have rated the interview process at Kaiser Permanente with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative CSR roles take an average of 31 days to get hired, when considering 64 user submitted interviews for this role. To compare, the hiring process at Kaiser Permanente overall takes an average of 35 days.
- Common stages of the interview process at Kaiser Permanente as a Customer Service Representative CSR according to 64 Glassdoor interviews include:
Group panel interview: 19%
Drug test: 17%
Skills test: 16%
Background check: 10%
Presentation: 9%
Phone interview: 8%
One on one interview: 8%
Personality test: 7%
IQ intelligence test: 5%
Other: 2%
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