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      Kaiser Permanente

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      Customer Relations Representative Interview

      Dec 5, 2014
      Anonymous employee
      Cleveland, OH

      Other Customer Relations Representative Interview Reviews for Kaiser Permanente

      Customer Relations Representative Interview

      Dec 4, 2013
      Anonymous employee
      Brooklyn Heights, OH
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Kaiser Permanente (Cleveland, OH)

      Interview

      Initial communication was with HR recruiter via email to set up phone interview. Phone interview took place one week later with HR recruiter. Secondary communication was with HR recruiter to set up testing at main office location. In person interview was set at that meeting based on results of testing. In person interview took place after Christmas holiday. Approximately ten days after interview HR recruiter called with job offer.

      Interview questions [1]

      Question 1

      Why would I want to work for a health insurance company having only work for an auto insurance company previously.
      Answer question
      1
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Kaiser Permanente (Brooklyn Heights, OH)

      Interview

      Back in late 2002 the interview process was a phone interview, then an assessment test for typing speed and accuracy, and finally a sit down interview.
      1