Kaplan Customer Service Representative interview questions

3 Stage process. 1.Going through a recruitment agency 2. Interview with management 3. Interview with higher management Notified over the phone by the agency of the outcome. It was a really easy process, there was constant communication between the recruitment agency and the interview went for 20-30 minutes. After the 1st interview, I was informed on I got the 2nd interview the following week. I received a better salary elsewhere, hence why I declined.