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      KeyBank

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      Personal Banker Interview

      Jul 11, 2021
      Anonymous employee
      Hopewell Junction, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at KeyBank (Hopewell Junction, NY) in Jun 2021

      Interview

      There were 3 interviews. First with KeyBank recruiter, second with branch manager, and third with Market leader of your district. Between initial contact and final interview it took about 2 weeks.

      Interview questions [3]

      Question 1

      Why do you want to work for KeyBank?
      1 Answer

      Question 2

      Name a time you dealt with a difficult customer:
      1 Answer

      Question 3

      So tell me about yourself?
      1 Answer

      Other Personal Banker Interview Reviews for KeyBank

      Personal Banker Interview

      Feb 19, 2026
      Anonymous Interview Candidate
      Syracuse, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at KeyBank (Syracuse, NY) in Apr 2025

      Interview

      The interview process was very normal and had thought I crushed it. However; after the in person interview they never contacted me again even when I reached out. Terrible business practice. Have since removed all money and business from company

      Interview questions [1]

      Question 1

      Tell me about a time you had a tough time getting a sale?
      Answer question

      Personal Banker Interview

      Apr 18, 2024
      Anonymous Interview Candidate
      Rochester, NY
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at KeyBank (Rochester, NY) in Feb 2024

      Interview

      very nice people. mostly questions that you can answer at the top of your head. nothing too crazy. each interview was about 45 minutes to an hour long. very easy to talk to people

      Interview questions [1]

      Question 1

      Give a time when something didn’t go your way
      Answer question

      Personal Banker Interview

      Nov 10, 2023
      Anonymous Interview Candidate
      Columbus, OH
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at KeyBank (Columbus, OH) in Aug 2023

      Interview

      Over the phone. Description of the job and day to day expectations. Prior work experience questions. Questions about “describing a time when ___.” First interview is with a recruiter. Not too difficult.

      Interview questions [1]

      Question 1

      To describe a time I was successful at selling a banking product.
      Answer question

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