Retail Intern applicants have rated the interview process at KeyBank with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.3% positive. This is according to Glassdoor user ratings.
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The interview process was really split into two sections: first they gave us a customer service/engagement situation (I had to pretend to be a travel agent) and I had to engage with the interviewer like he was a client that I was helping. The second portion of the interview was the general interview questions you see.
Interview questions [1]
Question 1
What is one difficult situation you've dealt with at work and how did you handle it?