KnowBe4 Tech Support Coordinator interview questions

The recruiting team reached out to me quickly after my application was submitted. They were very friendly & made sure I knew how their process worked with regards to the interview/job offer process. I had a phone interview, then a video interview with a couple of people. Despite having technical difficulties with internet connection due to a fiberoptic line being cut nearby, I was able to connect to the video call via my phone's mobile hotspot. The team was patient and gracious about the situation. They did a great job of describing the role in more details, explaining a lot about how the specific team operates, and their office/remote culture. Overall this was a great experience. I was offered the position, however, due to some unforeseen school conflicts with my children not being able to get into aftercare, I was unable to accept the position.