Kohl's Customer Service Associate interview questions
Updated Feb 14, 2025Difficulty
Easy
Experience
Very positive
How others got an interview
- 20%In PersonIn Person
- 5%Employee ReferralEmployee Referral
Interview search
74 interviews
Kohl's interviews FAQs
- Customer Service Associate applicants have rated the interview process at Kohl's with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 68.2% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Associate roles take an average of 8 days to get hired, when considering 73 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 11 days.
- Common stages of the interview process at Kohl's as a Customer Service Associate according to 73 Glassdoor interviews include:
Group panel interview: 22%
One on one interview: 21%
Background check: 19%
Drug test: 15%
Skills test: 6%
Personality test: 6%
Phone interview: 4%
Presentation: 4%
IQ intelligence test: 3%
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