The process took 2 days. I interviewed at Kohl's (Bangor, ME) in Aug 2011
Interview
I met with the Assistant Store Manager and answered questions about previous jobs and the standard questions like "Name a time when you had to deal with a difficult co worker" or "Name a time where you had to deal with an ethics issue" and what I did to resolve them. The interview ended with the ASM asking me to come back to see the Store Manager the following day to discuss the position. I met with the Store Manager and we discussed my previous job experiences and why I wanted to work for Kohl's. She called me the following day to discuss salary.
Interview questions [1]
Question 1
I was not really asked anything difficult or unexpected. I was asked to name a situation where I dealt with a difficult co worker and what I did to work with them. I was asked about dealing with any ethical issues at a previous job and what I did.
I applied through an employee referral. The process took 1 day. I interviewed at Kohl's (Chicago, IL) in Aug 2015
Interview
Simple, basic, mostly generic retail based interview questions. One on one interview with an area specific manager. Manager mostly reads questions right off a sheet. Review of basic interview questions and self overview preparation for interview would suffice.
Interview questions [1]
Question 1
How would you handle a difficult situation with an angry customer?