the store manager was not friendly therefore I was uninterested in the job before the interview ended and the store manager did not ask any interview questions expecpt about availability.
Interview was very easy and straightforward, with your typical interview questions. No reason to be intimidated or nervous. Was given the option to complete the interview either in-person or via phone call. I chose phone call.
Interview questions [1]
Question 1
In your own words, explain what good customer service looks like.
I applied online. The process took 5 days. I interviewed at Kohl's (Santee, CA) in Feb 2024
Interview
Feb 2024. One of the worst experiences I've ever had. I received a phone interview invite via email. I waited on the day at the time for 1 1/2 hrs and didn't receive a call. I called the store and spoke w/ the mgr who was supposed to interview me. She insisted that she tried to call me 3x and I didn't answer so she wrote me down as a no call/ no show and not hirable. I asked her to confirm the number she had and she was off by one digit. I double checked the app and the info I gave WAS correct. In fact, I received 2 text messages from the store days prior to the interview reminding me of my upcoming interview. I let her know this and she became argumentative and insisted that I gave the wrong #. She also mentioned the # is under (stated last name) which belongs to my husband. How would she know this if I gave the wrong #? I asked if we can still have the interview and she rudely said I need to re-apply and go thru the whole process again to get another interview. Instead of her just accepting she made a mistake, she kept insisting that I gave the wrong #. Huge red flag from a mgr who can't admit she made a simple mistake. I re-applied which is time consuming and received a rejection letter by the end of the night. This is appalling behavior from a mgr. Her attitude was horrible and blaming the candidate and listing them as not hirable is not only unfair and unprofessional but unbecoming of a mgr. This tells me working for her would probably be a nightmare. I sent a complaint to headquarters.
Interview questions [1]
Question 1
She blamed me for her mistake and black balled me from employment with them.
Average questions about previous experience, why you want to work here, and such. Quick interview process. It took no later than a week for them to get back to me.
Interview questions [1]
Question 1
What do you see yourself doing in the next ten years?