They take you upstairs in a group and you're asked questions. If you stay quiet you're most likely won't be hired. You have to answer the questions and remember to stand out.
I applied in-person. The process took 1 week. I interviewed at Kohl's (Sanford, FL) in Aug 2009
Interview
1st interview was a group interview, I honestly thought i was the worst out of the bunch, but I ended up being the only one from the group to get a call back.
Then the 2nd interview (7 days later) was a one on one with a manager.
Interview questions [1]
Question 1
Name a time where you gave a customer excellent customer service
I applied online. The process took 1 week. I interviewed at Kohl's (Rice Lake, WI) in Apr 2019
Interview
I was sat down with a manger and asked a series of questions. We sat at a table and spoke using our mouths. The interview was easy, they asked questions about how you handle difficult situations and other work ethic stuff.