I applied online. The process took 2 weeks. I interviewed at Kohl's in Jan 2014
Interview
fill out application online, if you get called in for interview you fill out the exact same application on paper, they ask you group questions, if you get selected you come in for orientation, store tour, etc
Interview questions [1]
Question 1
describe a time you dealt with a difficult customer and how did you handle it
Short but still good experience to have for a beginner in interviewing. There are a lot of people to meet so that you can make your skills of speaking up to par.
Easy, over the phone and about 30 minutes long. The store manager asked questions about my background, what would I do if xyz happened, what I would do if a end cap was messy, how would I contribute to making the store look good.
Interview questions [1]
Question 1
What would you do if you encountered an upset customer?
A round table style, group interview process with the manager and other candidates. Afterwards, on the same day, they did the one on one interviews. After about a week later I received an offer, which I accepted.