I applied online. I interviewed at Kohl's (Atlanta, GA) in Mar 2021
Interview
The interview was short; it only took like 15-20 minutes. Manager wasn't ready for the interview when I got there so I had to wait. Asked about availlability and past experience and that was it, an easy interview.
Interview questions [1]
Question 1
do i have experience w/customer service, selling items to customers
Short but still good experience to have for a beginner in interviewing. There are a lot of people to meet so that you can make your skills of speaking up to par.
Easy, over the phone and about 30 minutes long. The store manager asked questions about my background, what would I do if xyz happened, what I would do if a end cap was messy, how would I contribute to making the store look good.
Interview questions [1]
Question 1
What would you do if you encountered an upset customer?
A round table style, group interview process with the manager and other candidates. Afterwards, on the same day, they did the one on one interviews. After about a week later I received an offer, which I accepted.