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      Kohl's

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      Customer Service Representative Interview

      Mar 12, 2016
      Anonymous employee
      Katy, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Kohl's (Katy, TX) in Nov 2012

      Interview

      the interview process was very easy. the manager was very easy to talk to and they dont expect you to have any experience on the first day. they want to help you succeed as much as you want to do a good job. very friendly environment to work in and wasnt expected to do alot of work in one day.

      Interview questions [1]

      Question 1

      do you have any experience?
      Answer question

      Other Customer Service Representative Interview Reviews for Kohl's

      Customer Service Representative (CSR) Interview

      Jan 18, 2026
      Anonymous employee
      Kent, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Kohl's (Kent, WA)

      Interview

      Pretty good, for seasonal. They asked basic questions. But also be sure to have questions of your own. Do research of the company before hand is always a good rule of thumb.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Customer Service Representative (CSR) Interview

      Apr 11, 2025
      Anonymous employee
      Forney, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Kohl's (Forney, TX)

      Interview

      I had a Phone interview and was hired on the spot. Super relaxed interview process. No drug testing, but i think that’s normal for retail not to drug test. Started almost a week later.

      Interview questions [1]

      Question 1

      Do you have open availability?
      1 Answer

      Customer Service Representative Interview

      Mar 20, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Kohl's in Dec 2024

      Interview

      A video call interview through zoom that lasts roughly 15 minutes, and then a decision within 3 to 4 business days. This was for a seasonal position for the Christmas rush, so the process might be difficult for a long term position.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question