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      Kumon

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      Kumon interviewsKumon Human Capital Development Trainer interviewsKumon interview


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      Human Capital Development Trainer Interview

      Mar 24, 2020
      Anonymous Interview Candidate
      Ealing, England
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 days. I interviewed at Kumon (Ealing, England)

      Interview

      First telephone screen by HR, then telephone interview by prospective line manager, then invited to an assessment day. Initial phone screen was okay, the HR manager was friendly and told me briefly what to expect in the phone screen. I spoke to the prospective line manager who was also friendly. She asked questions about my cv and my current role. The usual. She then invited me to the assessment day which was the next day. Where I was told I would have to do some maths questions. The HR personnel called again and briefed me on what to expect and told me to brush up on maths as that is where most people fail, and they had been looking to fill this role for quite some time. He suggested bbc bitesize. The assessment day was very strange. They gathered everyone regardless of the role they applied for into one room. Then all the hiring managers sat on the side and wrote on notebooks observing us like participants in a clinical trial. Not one of them introduced themselves. Just sat looking and making notes. They asked questions about the Kumon programme and why it was so effective. Unless you had completed the programme or taught it, you wouldn't know the answer, so only those from the test centres were able to answer the majority of the questions. Then they gave us the test sheets and made a point of not explaining apart from telling us that we had 2 minutes to do about 50 questions. There was a lady at the front who wanted some more clarity, and the person leading the assessment day embarrassed her by repeating the instructions again which felt very patronising. Clearly you can't finish the questions, but I guess it was about how quickly you could do the mental maths. They were about GCSE level, so unless you remembered or brushed up, it would be tricky for you. Now considering 80-90% of the people there were not teachers or planning to be teachers it seemed pointless to spend half 30-45 minutes doing math tests. They spoke to the group as though we were children in a classroom sitting an exam. Then half way through got rid of more than half the people and continued with the rest. It was a shameful interview process and many were not actually interviewed for the role because the hiring managers felt they didn't speak up enough when the group were asked questions or volunteer answers (bear in mind the questions were about Kumon across the globe, and things such as can you interpret this three year old's handwriting) or didn't perform brilliantly on their test sheets. It's appalling that they think it's okay to belittle people like that. Almost everyone left with a sour taste and were appalled at how they were treated. They lost some good people, so I'm not surprised it was taking them time to fill that position or any other position for that matter. Kumon please do better. The way you treated candidates, some of which came from Bristol and other cities and stayed in hotels just to attend an interview which in the end was not granted is just SHAMEFUL!!

      Interview questions [2]

      Question 1

      Why is Kumon so successful with people regardless of their educational background?
      Answer question

      Question 2

      Can you interpret this child's writing? What number have they written on their test sheet?
      Answer question

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