The interview process was informal and unprofessional from the beginning. I have an array of qualities inhcluding fitness passion/management. I was offered a phone interview that the hiring manager did not attend. Later on in the evening, I received a text message asking me if I had some time to speak during dinner hours. Wanting the role, I accepted the evening chat. After speaking for about 5 minutes, I was invited to interview in person. Regardless of the HORRIBLE reviews of lack of responsibility, cleanliness, in a HEALTH AND WELLNESS institution, I found reviews of mold in showers, trash not taken out, no sanitizing and the location itself constantly had machine issues/customer service. Aside from all of this, I accepted the challenge. The day I interviewed, I walked in, took a look around, and even chatted with the staff at the front desk to familiarize myself and introduce. Seemed that I was the MOST professional person to ever express interest, and with my STRONG sales skills, multi-lingual capabilities, I was the perfect match for what they were looking for. When interviewing in the center of the gym with the hiring manager, I was never asked about prior experience, etc. I was simply advised of the role and its details. The piece that did not excite me was that all employees in that environment, so I was told, were all on the same pay grade making minimum wage plus commission, which I found odd that a GM and an ASSISTANT would be made equally while clearly having different job responsibilities. This piece did not "excite" me and that is was put the distaste in the hiring manager's mind apparently. Why wouild I be excited about this working since the age of 14, that was not thrilling to me but was accepted. I was told I would be call to set up a final interview....I was never called and even ignored when sending emails and finally a "text" back questioning next steps. I wasn't called for WEEKS to then be told they hired someone else and if I wanted to be the fitnesss manager (without actually having experience being a personal trainer) being a solely commission based role, I would have been set up for failure. This company either did not want a "LATINO" as a leader when the location in SPRINGFIELD, MA was being re-branded as a SPANISH gym? Ironic. The other assumption is that I was expected to fail had I accepted the second offer weeks after being ignored. This company is a joke and very unprofessional and would never deserve a manager like myself nor would I, at THIS time, give my business.