LanguageLine Solutions Customer Service Interpreter interview questions

This was done through a staffing company called "Human Quality", based in Mexico. They call you, ask a few questions, then let you know you moved on to the next stage of the recruitment process. From here on out, the training is done by LLS. You undergo a telephone training (12 people and a trainer crammed into a phone call that lasts for 7 hours). If the instructor deems you worthy, you are given a test. If you pass that test, then they later inform you via e-mail that you need to complete an online training (which is terrible), and if you complete that, you can move on to the over-the-phone training session (which is another 12 people plus the trainer crammed into a single phone call which lasts for 7 hours). Then they make you get a phone line for this, and the telephone equipment. Once you've done all that, they make you sign a contract for 3 months (which includes signing your resignation letter and a letter stating they don't owe you any money), and THEN they tell you that if you make it through the three months, THEN they will reimburse you for the telephone line and equipment.