I applied online. The process took 4 weeks. I interviewed at Liberty Mutual Insurance in Feb 2013
Interview
Applied online. A few days later received call to set up phone interview. Phone call lasted about 25 minutes. Informed me of position and reviewed my resume and asked questions about my prior experiences. Few days later called to set up in person interview. This consisted of 2 assesments, 2 face to face, job shadow, and a company overview. Was informed canidates will be reviewed and thanked for coming in. Same day received an email to start a background check. This took about a week or so. Next week called with an official offer. Lengthy but not anything bad, each step just takes time, maybe a week or so.
Interview questions [1]
Question 1
Detailed behavior questions more interested in past behavior, not what you would do now. Interviewers were personable and easy to talk to. If an answer needed more detail they asked specific questions about it.
I applied online. The process took 2 weeks. I interviewed at Liberty Mutual Insurance (Indianapolis, IN) in Jan 2025
Interview
Pretty good interview with basic questions. About 20 minutes long on the phone. They will also go over the job description with you which will take most of the time.
I applied online. I interviewed at Liberty Mutual Insurance (Suwanee, GA) in May 2024
Interview
I was screened by a Liberty recruiter and then had an in-person interview with two managers. One was a large man who appeared to be in a lot of pain. The other was a short bald man with a high pitched voice.
Interview questions [1]
Question 1
Tell me about a time when you had to make a difficult decision with little information?
I interviewed at Liberty Mutual Insurance (Atlanta, GA)
Interview
Pretty straightforward, asked questions regarding work from home experience and conflict resolution. Only one interview was required and I was contacted within a few days regarding the job offer. Be prepared to study for certification for insurance. It's a requirement after training to pass the exam in order to keep the job.
Interview questions [1]
Question 1
Tell us about a time you dealt with a difficult customer and how did you resolve the customer's concern?