Candidates applying for Customer Service roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Liberty Mutual Insurance overall takes an average of 23 days.
Common stages of the interview process at Liberty Mutual Insurance as a Customer Service according to 3 Glassdoor interviews include:
Skills test: 27%
Personality test: 18%
Background check: 18%
Other: 9%
Phone interview: 9%
Drug test: 9%
Group panel interview: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Liberty Mutual Insurance (Cranston, RI) in Mar 2020
Interview
Wasn’t hard but it was time consuming. Time between each round was too long in my opinion. Typical of a larger corporate structure, nothing is urgent for them in the interviewing process.
Interview questions [1]
Question 1
Tell us a time when you failed at your job and what you learned from it.
I applied online. I interviewed at Liberty Mutual Insurance
Interview
Met with 2 reps and the interview was fairly easy. The job uses a lot of systems. They underrepresent all of what i involved to file 1 claim. May not be worth the effort
Interview questions [1]
Question 1
Describe a time you had to deal with an irate customer
I applied through a staffing agency. I interviewed at Liberty Mutual Insurance
Interview
Did interview via an agency was just 15 mins telephone interview. Questions were standard and asked about knowledge of company prev experience and systems. Did interview on my lunch break was not too demanding