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      Customer Success Manager (CSM) Interview

      Nov 17, 2025
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 months. I interviewed at LiveRamp (San Francisco, CA) in Oct 2025

      Interview

      The interview process is standard with a recruiter sync, hiring manager interview, director level interview, final panel with project presentation. The whole process lasted from June 2025 - Nov 2025. I was initially rejected, but was asked to interview with the hiring manager a month later. Each interview focused on how to handle difficult clients or client situations, with a mix of behavioral (tell me about a time when) and hypothetical. The final project / round consisted of doing a mock client kick off call to present to a panel of 4. Everyone I spoke to was great and very engaging and I walked away from each conversation feeling really good about it. The final round was validating and well received. However, it took 1.5 months for them to get back to me only to tell me they are going with other candidates. Little to no updates from recruiting. So it seemed like they were keeping me in their back pocket but maybe waiting for someone better? People were very nice! Process was not ideal.

      Interview questions [1]

      Question 1

      How do you go about dealing with demanding clients? Tell me about yourself.
      Answer question

      Other Customer Success Manager (CSM) Interview Reviews for LiveRamp

      Customer Success Manager (CSM) Interview

      May 2, 2024
      Anonymous Interview Candidate
      San Francisco, CA
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at LiveRamp (San Francisco, CA) in Feb 2023

      Interview

      Fair process. there were 3 rounds and each round you met with 2-3 people. overall it was a great process and I have no complaints. I did not accept the role because of salary.

      Interview questions [1]

      Question 1

      What makes you a good fit for this role?
      1 Answer