I applied online. The process took 5 days. I interviewed at Lowe's Home Improvement (Albany, NY) in Jan 2011
Interview
Sales will not help in this position. You need to make sure during the interview that you make it clear you are good with customers. Especially you are good with RUDE customers. That you are not afraid to make phone calls. That you are capable of planning massive projects, and MULTITASKING.
Basically this is a two interview process. The first one is with the HR manager. This is the easy one. The second, and more difficult interview, is with the store manager. This is the time to show you can work with angry and rude customers well, and that you can communicate with installers and vendors well. It wouldn't hurt if you had a background in home improvement. Especially in floors, plumbing, doors, windows, decking, fencing, and kitchens.
Interview questions [1]
Question 1
How would you handle a really angry and rude customer who wants to speak to a manager while no managers are available.
5 interview questions. Graded on STAR, and how well you don't fidget and how well you describe each question. How you look. And the qualities you may have to better the position
Interview questions [1]
Question 1
Ask about experience, and how you are best fit for the position
Easy and very quick. Offered the position on the spot. Almost seemed too easy to be honest. I wish it would’ve been more difficult. Interview was the shortest part, waiting for background and drug test too the longest.
Interview questions [1]
Question 1
Name a time where you had to make a difficult decision.
I applied online. I interviewed at Lowe's Home Improvement
Interview
Two managers, low key. Very comfortable and open. We basically sat together and discussed job and personal life and made connections. Probably one of the first interviews I didn’t feel like I was under a microscope or being judged about my personal life and the issues I’ve had.