Lucid Software Customer Success Manager interview questions

I interviewed twice for a Customer Success Manager role. The first consisted of a phone screen, then another phone call. I then received an automated rejection notice. The second I spoke directly with the hiring manager and then received another automated decline even though she said she would get back me after her trip. Not a good experience and way too many phone calls. Didn’t even have the opportunity to have an onsite interview even though I did well on the phone interviews and meet all qualifications. I don’t know what they are looking for!

The process was not a great one. The VP of Customer Success reached out to me and had a phone screen with me. After a week they had me come in for a few rounds of interviews. I was told the interview would be for about an hour and it turned out to be a few different rounds of interviews. After the first interview. I didn't hear from them for almost a month. I followed up a few times, but I was told they were busy. They finally asked me to come to interview with the COO and CEO, but the CEO was in and out of the interview the whole time. After that round of interviews, I didn't hear back for another two weeks, and I kept following up each week. Finally they said that they didn't have a need for the position anymore and they'd reach out if anything came up.