I applied in-person. The process took 1+ week. I interviewed at Lush (Coventry, England)
Interview
Had to email a CV and Cover letter through to the email that was mentioned in the advert put up on the shop wall. Basically, be as ethical as you could be, research the company and associate yourself with their values via your practices, purchases of cruelty free products etc. Had to bring any item that we could relate to as an icebreaker. Then broke into mini groups and had to learn different sales techniques for each type of product. After learning, you'll have to demonstrate it to one of the assistants (as a role play). They'll let you know if you're in or not
It was a group interview, very unconventional, hands-on, and activity-based, teamwork. They expect you to know their company values and ethics, which will carry over to your role. It was very relaxed and they made me feel very comfortable and heard.
I applied online. I interviewed at Lush (London, England)
Interview
Was offered an interview and it was fairly casual - in the cafe, and it only lasted around 45 minutes. Pretty much immediately after I was offered a trial shift, and I went and it was kind of horrible because we didn’t know anything about the products, and it also wasn’t very busy so it felt like we were competing with each other to get a customer’s attention, only to not even be able to give them proper information and just have to guess. It was a bit embarrassing and we didn’t get paid either, but we got a free shower gel. I found out I got the job on the way home from the trial shift.
I applied in-person. I interviewed at Lush (Cardiff, Wales)
Interview
Onboarding session and then a practice shift which involved you sitting customers down and demonstrating products on them. Lasts around an hour, and it’s done in groups of trial shifts.
Interview questions [1]
Question 1
What my availability was and if i could work 3 days a week.
