Macy's Retail Sales Associate - Full Time interview questions
based on 2 ratings - Updated Mar 5, 2025
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Retail Sales Associate - Full Time applicants have rated the interview process at Macy's with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate - Full Time roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Retail Sales Associate - Full Time according to 2 Glassdoor interviews include:
One on one interview: 33%
Skills test: 33%
Other: 33%
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I applied to Macy’s online and completed their self-paced interview recording. The next morning, at 6:14 AM, I received two emails stating I had been OFFERED THE POSITION I applied for—not an interview, not a maybe, but a JOB OFFER with ONBOARDING DATES. I didn’t see this until a few hours later.
When I clicked the "Respond to Offer" button and entered the verification code, I got an error: "Job offer can't be seen anymore." Thinking this was a mistake, I emailed macysjobs@macys.com for clarification. An hour later, I got an automated response saying the job had been closed and to check their site for other listings.
Are you serious? This is what you're doing to people in 2025? You're sending out actual job offers—with onboarding dates—only to yank them away within HOURS? No warning, no human response, no accountability—just an automated email telling me, oh well, tough luck.
This is beyond unprofessional. People rely on job offers to plan their lives, their bills, their future. If Macy’s operates like this during the hiring process, I can’t even imagine what working there must be like.
Wouldn’t waste my time applying again. I don’t understand why you’re closing so many stores across the country to focus on the remaining ones when you can’t even offer a simple human touch during the hiring process.
Pathetic.
Interview questions [1]
Question 1
How would you upsell an item? How would you close a sale when the customer is unsure? How would you celebrate a purchase with a customer?
The process took 1 day. I interviewed at Macy's (Chesapeake, VA) in Jul 2011
Interview
I applied online and had to take an assessment test which took around 20 minutes. I was emailed one day later asking me to schedule an interview, it gave me many options for dates and times. I interview 2 days later and my appointment was at 10:30. As stated in the email sent to me by macys I showed up 10 minutes early but was not seen until 11. I was told that they were running behind because people from there corporate office was there. The interview took about 45 minutes and consisted of basic situational questions like how would I deal with a difficult customer and when is a time when I was shown good customer service or when I showed good leadership. I was offered the position immediately and will begin training in two days.
Interview questions [1]
Question 1
Describe a time when you had to multitask in order to get multiple things done at one time.