I applied in-person. The process took 1 week. I interviewed at Marriott International in Jul 2015
Interview
I interviewed with front desk manager and general manager on the same day. The interview was easy. Both employers were really nice. Questions were based on your resume. They told me they would call me by Friday. But I didn't received any calls after interview.And two weeks passed, no reply at all. So as one of the comments said, I finally understand that "call you later" is a bad signal.
Interview questions [1]
Question 1
Why you think you are the best candidate for this position?
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
I applied online. I interviewed at Marriott International (New York, NY) in Feb 2025
Interview
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
I applied in-person. The process took 4 days. I interviewed at Marriott International (Hotel) in Feb 2025
Interview
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.
