The interview was not a complex maze of useless questions. It was more of a McDonald's level play area in terms of difficulty and complexity. "How would you settle a dispute between two employees? Tell me about a time you provided excellent guest service." If you are applying to a job like this, you should know they're looking for areas where you went above and beyond and that "I don't know" is not an acceptable answer. Being honest but not overly open is key.