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      Massage Envy

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      Customer Service Representative/Sales Interview

      Jun 30, 2015
      Anonymous Interview Candidate
      Houston, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Massage Envy (Houston, TX) in Jul 2014

      Interview

      The hiring manager had a pleasant disposition, putting me at ease during the interview. I was given a tour of the facilities and engaged in easy going conversation about my interest in the health industry. They have you take a personality/aptitude test online at home to further see if you will be a good fit for them and vice versa.

      Interview questions [1]

      Question 1

      When following up with a customer that has cancelled his/her wellness plan, how would you handle the call?
      Answer question