Customer Service CSR applicants have rated the interview process at Maximus with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service CSR roles take an average of 10 days to get hired, when considering 123 user submitted interviews for this role. To compare, the hiring process at Maximus overall takes an average of 19 days.
Common stages of the interview process at Maximus as a Customer Service CSR according to 123 Glassdoor interviews include:
Background check: 18%
Phone interview: 16%
Group panel interview: 14%
Drug test: 13%
Skills test: 12%
One on one interview: 9%
Presentation: 9%
Personality test: 6%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 days. I interviewed at Maximus in Sep 2020
Interview
Interview was super short and easy. Smooth interview process! They really cool on anything, they also hire people with disabilities and I was in a group interview but it was awesome!
I applied online. I interviewed at Maximus (London, KY) in Jul 2020
Interview
A very sweet and yet professional lady named Rachel called me and asked if I were still interested in joining one of their training classes and employment with their company and I responded with "ABSOLUTELY!" and so she went on to explain what the position I applied for would entail and all the bonuses and pay rates were at the training and completion levels were, very handsome I must say, and then gave me instructions for what emails to look for and what they were for, a background check being one of the most important. She asked me if I had any questions or concerns and told me to dress "business casual" and welcomed me to come and join them that following Monday and told me that I would receive a welcome packet in one of those emails and that had all the information on the things she'd just told me as well as the location and time for the classes that I would be taking, in other words, my schedule. She also included information about the COVID-19 impact and how the company will take all necessary steps to ensure that the necessary data was obtained from each person entering the building so that they could catch any threats that could potentially cause the spread of the virus from entering into the establishment and that they still needed us to practice the required 6 feet of social distancing and would be seated in the office accordingly. That is about all except that my actual trainer also called me.
Interview questions [1]
Question 1
Can you show up at the allotted time and can you pass a background check?
I applied through other source. I interviewed at Maximus (Austin, TX) in May 2019
Interview
It was a phone interview about 3 questions in length. I was presented links to the new hire paperwork almost immediately after. I would voice concern on my application for benefits; I wasn't told it had been done improperly until after my chance to correct it.
