Maximus Customer Service Representative CSR interview questions
Updated May 15, 2026Difficulty
Easy
Experience
Very positive
How others got an interview
- 17%Staffing AgencyStaffing Agency
- 9%RecruiterRecruiter
- 5%Employee ReferralEmployee Referral
- 4%In PersonIn Person
- 2%OtherOther
Interview search
132 interviews
Maximus interviews FAQs
- Customer Service Representative CSR applicants have rated the interview process at Maximus with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative CSR roles take an average of 10 days to get hired, when considering 123 user submitted interviews for this role. To compare, the hiring process at Maximus overall takes an average of 19 days.
- Common stages of the interview process at Maximus as a Customer Service Representative CSR according to 123 Glassdoor interviews include:
Background check: 18%
Phone interview: 16%
Group panel interview: 14%
Drug test: 13%
Skills test: 12%
One on one interview: 9%
Presentation: 9%
Personality test: 6%
IQ intelligence test: 3%
Other: 1%
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