I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days
I applied through a staffing agency. I interviewed at Maximus (Athens, TX) in Sep 2015
Interview
The interviewer was very professional and approachable. All questions asked were regarding customer service experience and scenarios. Some were regarding the ability to utilize multiple programs in order to multi task a call.
I applied online. I interviewed at Maximus (Lynn Haven, FL)
Interview
Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.
Interview questions [1]
Question 1
Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.
Pretty straight forward. First they had a little presentation set up. Was a group with 3 recruiters. After the presentation you have a one on one interview with one of the recruiters. They asked 6 questions, 3 behavioral questions and 3 tech questions.
Interview questions [1]
Question 1
Tell me about a time you've had to deliver unfavorable news to a customer and be specific.
