I applied online. The process took 2 days. I interviewed at Maximus (Tampa, FL) in Aug 2021
Interview
Group interview so everyone is basically hired on as long as the schedules being provided works for you. They give a description of the job and the location, afterwards they go person by person to select training and start date and time.
Interview questions [1]
Question 1
None, they hire everyone it seems, if you pass the assessments pprior to the group interview.
I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days
I applied online. I interviewed at Maximus (Lynn Haven, FL)
Interview
Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.
Interview questions [1]
Question 1
Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.
Pretty straight forward. First they had a little presentation set up. Was a group with 3 recruiters. After the presentation you have a one on one interview with one of the recruiters. They asked 6 questions, 3 behavioral questions and 3 tech questions.
Interview questions [1]
Question 1
Tell me about a time you've had to deliver unfavorable news to a customer and be specific.