I applied through an employee referral. The process took 1 week. I interviewed at Maximus (Romford, England)
Interview
Was an referral applicant, got an interview 3 days after the email, interview was in person at Romford assessment centre with two people, my ID and right to work documentation was taken an scanned - interview was about 30 minutes.
Interview questions [1]
Question 1
How would your boss describe you?
Why Maximus?
How does your experience help in this role?
Can you describe a time when a customer was upset and you dealt with it?
What was a time where you had to communicate to resolve a situation?
Name a time when your team had achieved something and what was your role within the team.
Name a time where you were left alone and how did you handle it?
I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days
I applied online. I interviewed at Maximus (Lynn Haven, FL)
Interview
Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.
Interview questions [1]
Question 1
Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.
Pretty straight forward. First they had a little presentation set up. Was a group with 3 recruiters. After the presentation you have a one on one interview with one of the recruiters. They asked 6 questions, 3 behavioral questions and 3 tech questions.
Interview questions [1]
Question 1
Tell me about a time you've had to deliver unfavorable news to a customer and be specific.
