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      Customer Success Engineer Interview

      Jun 17, 2013
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 6 weeks. I interviewed at Microsoft (San Francisco, CA)

      Interview

      I'd like to start by saying that this was an entirely disappointing and unprofessional experience. I was referred by a third party Recruiter (who did a fantastic job, by the way), he explained the role as best he could and set me up with Skype video interview with the VP of Sales and one of the team members. The interview itself went great, and I moved on to the next step, which was to answer as best I could six 'test' example emails that I would normally respond to when working in the given position. My second interview was onsite with two of the team members to asses my skills at coding and communication. I think I was a little shaky here, they asked me to whiteboard some pseudo code and I wasn't exactly sure I was understanding what they were asking for, but other than that, the interview went pretty smoothly. My third interview was onsite again, I met with the VP of Sales, after having spent an hour in the lobby due a client call that exceeded the timeframe, which is understandable, I don't fault anyone for that. The interview went into a more in-depth coverage the duties and responsibilities of the Customer Success Engineer position, and we discussed whether or not I would be able to mitigate my long commute times by working remotely from the bus/ferry, which seemed to be very well received. The fourth interview was presented as a meet-and-greet with the CEO who apparently signs off on all new-hires. On the day I was scheduled to meet him, I was already en route when I received an email canceling the interview due to an extended client meeting. It took a week, but they finally responded with a reschedule. I sat down with the CEO, had a good conversation, he even offered me an alternative position as a Web Engineer. I left the interview with a good feeling and was told the VP of Sales would be in touch soon for the next steps. A week later, the recruiter I was working with received a terse email from the CEO that basically amounted to he didn't think I had the energy for the position. I don't even know what to take away from that. I seemed to have the approval of both my would-be teammates as well as my would-be boss. I think the patience I demonstrated in what should have been a week-long process that turned into a six-week long ordeal with me making three and a half trips to the office during business hours, which is over an hour each way, plus parking, bridge tolls, and PTO that I had to use from my current job amounted to an incredibly expensive and time consuming set of hoops to jump through only to be casually dismissed out of hand. I was led to understand that there were likely at least nine openings for this position, I was not given any indication that I was on a short-list of candidates, in good faith I was presented like the job was just a formality away from being presented. Bad show, Xamarin.

      Interview questions [1]

      Question 1

      The questions largely revolved around demonstrating a competency in being able to evaluate and respond to developers with questions or issues using the Trial Version of the Xamarin Mobile platform.
      Answer question
      8

      Other Customer Success Engineer Interview Reviews for Microsoft

      Customer Success Engineer Interview

      Dec 3, 2025
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Microsoft

      Interview

      Good coordination overall and easy going. Recruiters were good and well versed One of the final interviewer was really rude and looked down on the candidates. Others were good Also it would be better to include expectations beforehand.

      Interview questions [1]

      Question 1

      Aws questions and other related to role
      Answer question

      Customer Success Engineer Interview

      Jun 19, 2015
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Microsoft (San Francisco, CA) in Jun 2015

      Interview

      The interview process at Xamarin has many steps. It began with an introductory (half an hour) phone call. I was then given a take home test, simulating customer questions. Concurrently, I had a technical phone interview scheduled. The technical phone interview went over some basics of programming and mobile development. The next steps were as the following: an in person interview with management, then an additional in person with upper management.

      Interview questions [2]

      Question 1

      What is the difference between an object and a class?
      Answer question

      Question 2

      Tell me about the .NET framework.
      Answer question

      Customer Success Engineer Interview

      Jun 9, 2015
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Microsoft (San Francisco, CA) in Apr 2015

      Interview

      I talked with almost the entire team (7 members) and the VP of Sales and Customer Success over 3 days. Started off with a phone conversation with the Director and one other member working at the same position. Then I was called in for 2 days of on-site interviews and a technical written test.

      Interview questions [1]

      Question 1

      Almost no technical questions asked. Asked more about my experience and situation based questions.
      Answer question