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      Technical Services Engineer Interview

      Apr 17, 2017
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at MongoDB (Austin, TX) in Jan 2017

      Interview

      I was contacted by a recruiter who submitted my resume to the HR department. In my process I had 2 phone interviews followed by an on site interview. Both phone interviews were 30 minutes. The onsite interview was 4 hours. The interview process covers a lot of things. OS concepts, hardware, Linux, networking, disk configurations, high availability and databases. This is a database company, but your resume or database skills will not give you the job.

      Interview questions [1]

      Question 1

      The first thing that you have to understand is that MongoDB is trying to find the "best of the best". Therefore the interview goes into disqualification mode. Another interesting thing is that even when this is a "database" product, that doesn't mean that they are looking for people with database skills, my impression is that they would take anyone with strong Linux and storage background. In addition, every interview is different and as matter of fact they track every single question into their system and hence they know exactly what they have asked and what needs to be asked in the next interview. Questions in my first phone interview: - What is an index? - What are the benefits/downsides of an index? - What is a compound index? - How to resolve the Intersection of the list? In a database world, this is the equivalent of a join. The easy answer would be a nested loop. - Questions about raids. (Rad 1, Raid 5, Raid 10). - Other types of db questions like What is a correlated query? Second phone interview: - What is a virtual function? - What is a template? - How do you implement virtual functions in C? - Scenario Question: I have deployed a new application and it has performance issues, how do I troubleshoot it? - Scenario Question: What happens when you submit a query to the database? (query parsing process) First onsite interview. - The interview was a web meeting and it was 2 person panel. In this interview both guys are asking questions at the same time. - Scenario questions: We have 2 systems, everything is the same, one system is performing fine and the other is executing queries slower, how do you approach this problem? - How do you change kernel parameters? - Can you explain in detail how swap space work? - What happen if you have an application of 8 GB and you only have 4GB of physical memory? - Provide an example of one of the most complex issues you have resolved. Second onsite interview: - What information is need in order to configure the network settings in a computer? - What is TCP? - What is UDP? - Provide examples of applications using UDP / TCP - Questions about network services like DHCP, DNS. - Utilities to monitor performance in Linux. - Explain RAIDs. - If you have RAID 5, how much space can be actually used? Does it change if you add more disks? - What utilities do you use to monitor performance of the operating system? - Scenario question: How do you troubleshoot a connection issue between an application and a database server? Third onsite interview: This guy only asked one question: "Can you design a system to store a PB of information?" You have to put attention to the following components: - What type of HW are you going to use? - How are you going to store the actual data? - Details about cluster configuration, what if the heartbeat fails but it is a false positive? - Do you replicate the information? how? and how long would it take if one node fails? - Be ready to do quick calculations. For instance, if you said you have an internal network of 1 Gbit per second, how long would it take to transfer 1 TB? - The solution has to be designed in a way that it can grown in a horizontal way. Tips: - You have to convince the interviewer that you want to work for Mongodb because you really like the technology and not just because it is a nice company. - The interviewer also expects some type of level of knowledge about MongoDB and how it is been used by the customers. - Your answer has to be complete, give as much detail as possible. - You have to know what you are responding. For instance, if you said "You can use vmstat to monitor cpu, memory and swap space", a follow-up question would be "Can you tell me what information vmstat is giving you about the swap space? is it in pages, blocks or MB? - Google known issues with MongoDB and Linux. They can be used as example in your answers.
      Answer question
      60

      Other Technical Services Engineer Interview Reviews for MongoDB

      Technical Services Engineer Interview

      Mar 15, 2025
      Anonymous employee
      Sydney
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at MongoDB (Sydney)

      Interview

      interview process is designed to ensure that you and MongoDB are a great match, and, no matter how many interviews you have done in the past, being prepared is the key to being successful. At MongoDB, we do our best to make sure you have a great interview experience and an opportunity to learn about our company, culture, and the people you will be working with. To help you prepare for your technical interviews, we want to share some tips.
      1

      Technical Service Engineer Interview

      Feb 6, 2025
      Anonymous Interview Candidate
      Sydney
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at MongoDB (Sydney) in Jan 2025

      Interview

      Looking at all the positive feedback about this company, wanted to share some information based on my interview and real life, They called me one month after applying for TSE opportunity, started with HR chat, then primary interview with hiring manager and two sequential technical interviews. There was nothing wrong with HR and primary interview, however the reality about this company and level of their expertise and culture was kind of punch in the face during technical interview: 1. despite all the positive comments about interview feedback, I didn't find any of those two engineers friendly or welcoming but in some cases, I could see inappropriate tone of discussion since the poor guys were not able to understand technical side of discussion. 2. level of knowledge and expertise is a major concern. They assigned a DBA (Database Administrator) to ask me about coding and Linux and it was very obvious he didn't understand many of the things I said as Senior Linux Engineer. The second engineer, was responsible to test my diagnosis skills but he was not even aware of process that before raising 4-5 possible root cause, you are allowed to ask some questions to identify the root causes. I could see frustration in his face. 3. When you see the interviewer is struggling to open PDF file since Acrobat is not installed in his laptop or struggling to mute his mobile and continuously get message from his family during interview and not even prepared for the interview and drag the interview for 20 minutes to setup his screen to go through materials, then it raise a big question mark what kind of people are working in this company and how they manage their daily work. 4. Based on my understanding during interview, this company might be a suitable place for juniors who would like to start their journey in IT industry, but as senior engineer you will not enjoy spending time with this company during interview let alone working for them. 5. after 2 weeks from technical interviews, they sent me a message regretting that they don't proceed with my application while they were impressed by my technical knowledge and called it difficult decision to make. I did spend (or actually wasted my time) almost 5.5 hours in 4 sessions and was rejected while they were impressed with my technical knowledge and experience. comparing my knowledge and experience with those two engineers, have a feeling that I was overqualified for this company and the work they do. Before applying for a job with MongoDB, ask yourself what level of knowledge and expertise you have and if they deserve having you as candidate or employee.

      Interview questions [1]

      Question 1

      right a code, starting with one, if the number is divided by three output fizz, if it is divided by 5 output buzz.
      Answer question
      3

      Technical Services Engineer Interview

      Oct 7, 2024
      Anonymous Interview Candidate
      New Delhi
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at MongoDB (New Delhi)

      Interview

      os , networking and linux => troubleshooting is must for this role rest was based on basic coding. overall good process and timely updates. recruiters kept me updated at every process.

      Interview questions [1]

      Question 1

      previous experience and related questions
      Answer question

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