Netflix interview questions

I was quite impressed with the speed of the interview process. I initially applied online and received a call to schedule a phone interview within 4 days. The recruiter and I agreed to schedule our phone interview for 3 days later. Following the phone interview, I received a call the very same day to schedule an in-person interview with the hiring manager. My interview was then scheduled for the next business day. I met separately with the hiring manager and another manager. The interview was somewhat unstructured. I was asked some behavioral based questions on how I handled past experiences and some situational questions on how I would handle future situations. The interviewers were friendly and described the culture as non political--very direct and candid. There seems to be high turnover in this call center environment. The management focus is "pursuit of excellence." The structure was described as flat with minimal policies or guidelines. Therefore, I was left with the impression that managers are given the latitude and discretion to manage their people with close guidance of the HR Director.

I submitted the application on Netflix website and got contacted by HR within 1 business day to schedule a phone interview with the hiring manager. The hiring manager has very strong education and business background, and asked specific questions. There was a scenario case question about how to decide the right Netflix price package(s). There was a second phone interview with a technical person, who has solid quantitative background and working experience. Overall, I could sense the company is looking for someone who can make contributions at the very first week. Try to study the culture and fact sheets of the company and use their terms/languages during interview.