Submitted my resume and was asked to complete a 2 hour "mock coaching" exercise with a "client" that was actually very difficult (the client, not the exercise). Easy to use platform. Not a lot of feedback. Received a painfully generic rejection letter (Dear candidate... with no name) Felt very impersonal and mismanaged, despite their focus on personalization for their clients. I was very disappointed with how it was all handled because there wasn't a whole lot of clarity