I applied online. The process took 4 weeks. I interviewed at Nordstrom (Tampa, FL) in Sep 2013
Interview
I applied online and received an email to choose a time for a phone interview. At the end of the phone interview I was scheduled to come in for an in person interview. After the in person interview the manager felt that I would be better suited in another department so she told me to expect a call from some one else in a couple days. I received a call from another manager with in two days and was scheduled for another interview with this new manager. I went in for that interview and at the end of it was informed that someone would get in contact with me. About a week after a manager from another department offered me a job with in a department that I had not interviewed for. I was told that she could not go into detail and that I should expect a call from the head manager at the end of the week to schedule orientation and training. Finally received that call at the end of the following week.
All the women i interviewed with in person were pleasant with a very pleasant demeanor.
Interview questions [1]
Question 1
Describe a time when you had to deal with a difficult customer.
Describe a time when you delivered great customer service.
Describe a time when you were given a difficult task.
just a whole bunch of those.
Very easy. Hired during seasonal so as long as you have an interest in working there and can go above and beyond for a customer that is what they care about!
Interview was easy and straightforward. They just want to get to know you, especially how customer service forward you are. Mainly consisted of a call with HR. They talked a little bit about the company and the role, certain benefits, location of office, etc.
Interview questions [1]
Question 1
Describe a time you had a difficult experience with a customer.
Great job love the manager made it through college highly recommend to anyone looking to have a fun work environment front of house of best but I always helped out on the floor to get to know the others