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      Nordstrom

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      Customer Service Representative Interview

      Aug 31, 2020
      Anonymous Interview Candidate
      New York, NY
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Nordstrom (New York, NY) in Aug 2019

      Interview

      One in person interview, a few email exchanges and phone calls. Super nice, super friendly people that seem to really like their jobs and working for the company. I was offered the job but didn’t take it because the salary was way too low.

      Interview questions [1]

      Question 1

      Why are you applying for this position, you seem to be overqualified.
      1 Answer

      Other Customer Service Representative Interview Reviews for Nordstrom

      Customer Service Representative Interview

      May 13, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Nordstrom

      Interview

      Very easy. Hired during seasonal so as long as you have an interest in working there and can go above and beyond for a customer that is what they care about!

      Customer Service Representative Interview

      Jul 29, 2025
      Anonymous Interview Candidate
      Los Angeles, CA
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at Nordstrom (Los Angeles, CA)

      Interview

      Interview was easy and straightforward. They just want to get to know you, especially how customer service forward you are. Mainly consisted of a call with HR. They talked a little bit about the company and the role, certain benefits, location of office, etc.

      Interview questions [1]

      Question 1

      Describe a time you had a difficult experience with a customer.
      Answer question

      Customer Service Representative Interview

      Mar 17, 2025
      Anonymous employee
      Overland Park, KS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Nordstrom (Overland Park, KS)

      Interview

      Great job love the manager made it through college highly recommend to anyone looking to have a fun work environment front of house of best but I always helped out on the floor to get to know the others

      Interview questions [1]

      Question 1

      Why do you want to work for Nordstrom?
      Answer question