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      Nordstrom

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      Sales Associate Interview

      Feb 10, 2010
      Anonymous employee
      Thousand Oaks, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 days. I interviewed at Nordstrom (Thousand Oaks, CA) in Feb 2010

      Interview

      I applied online for the Brass Plum department. I filled out the long survey then was contacted by HR by email to set up a phone interview. My interview was set for two days later. I then had the phone interview which lasted at most 5 minutes. The woman asked me a few questions about myself and previous sales experience. At then end of the interview I was invited in for a 1:1 interview the next day with the same woman from HR. This interview in person was much more in depth. Lots of questions about handling upset customers and asking about strengths and weaknesses. Also, lots of questions on being competitive and goal oriented. I was then introduced to the BP manager who asked me about my availability and took me on a tour of the stock room and the floor. She then explained commission rates and the average hourly pay in the department. Before we wrapped it up, she did one quick "selling exercise". She pretended she was a high school girl looking for a date outfit and I had to help her pick out an outfit and sell it to her. Very in depth process, but well worth it!

      Interview questions [5]

      Question 1

      What do you like about working on commission?
      Answer question

      Question 2

      Describe an experience where you had to deal with an unhappy customer.
      Answer question

      Question 3

      What has been your biggest professional achievement?
      Answer question

      Question 4

      How do you feel about working in a team environment?
      1 Answer

      Question 5

      Would you consider yourself competitive?
      Answer question

      Other Sales Associate Interview Reviews for Nordstrom

      Sales Associate Interview

      May 27, 2026
      Anonymous employee
      Thousand Oaks, CA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Nordstrom (Thousand Oaks, CA)

      Interview

      So easy, I went to a job fair and was hired on the spot. They need people in the kids department, that's the easiest section to get into. They just ask about your personality and who you are.

      Interview questions [1]

      Question 1

      how would you sell a product
      Answer question

      Sales Associate Interview

      Apr 30, 2026
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Nordstrom (Austin, TX)

      Interview

      Was inside Barton creek mall, hiring manager was prompt and clear with questions ranging from how I would handle difficult customers, to my personal experiences that could apply to the job.

      Sales Associate Interview

      Mar 27, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Nordstrom

      Interview

      I saw the posting via Indeed, and I went during a hiring event (seasonal). I was offered a job on the spot, and they kept me on after the holidays.

      Interview questions [1]

      Question 1

      Whether or not I had any previous retail experience
      Answer question